Terms and Conditions
Last Updated: October 1, 2025
Welcome to FirstAds Digital. These Terms and Conditions govern your use of our website https://firstadsdigital.com/ and the services we provide, including digital marketing, SEO, web development, and market research services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website or services.
Acceptance of Terms
By accessing, browsing, or using the FirstAds Digital website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other policies referenced herein. These terms constitute a legally binding agreement between you and FirstAds Digital. If you are using our services on behalf of an organization or company, you represent and warrant that you have the authority to bind that organization to these terms, and references to "you" in these terms will refer to both you as an individual and the organization you represent.
Services Overview
FirstAds Digital provides comprehensive digital marketing and web solution services designed to enhance your online presence and drive business growth. Our services include but are not limited to market research and data-driven insights to help you understand your target audience and refine your marketing strategies, digital marketing campaigns that are highly targeted and meticulously optimized to ensure maximum reach and engagement, search engine optimization (SEO) strategies to improve your website's visibility on search engines and build your online authority through strategic backlink building, web development services that create user-friendly, visually appealing, and responsive websites tailored to your specific business needs, content creation and management to engage your audience effectively, social media marketing and management across various platforms, pay-per-click (PPC) advertising campaigns, email marketing services, and brand strategy and consultation to position your business for long-term success in the digital marketplace.
User Account and Registration
To access certain features of our services, you may be required to create an account with FirstAds Digital. When creating an account, you must provide accurate, complete, and current information as requested in the registration form. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security that comes to your attention. We reserve the right to suspend or terminate your account if we suspect any unauthorized use, fraudulent activity, or violation of these Terms and Conditions. You must be at least 18 years of age to create an account and use our services, and by registering, you represent and warrant that you meet this age requirement.
Service Engagement and Proposals
When you engage FirstAds Digital for our services, we will provide you with a detailed proposal or service agreement outlining the scope of work, deliverables, timelines, pricing, and payment terms specific to your project. This proposal becomes part of our contractual agreement once accepted by both parties. You agree to provide us with all necessary information, materials, access credentials, and cooperation required for us to perform the services effectively. Any delays in providing required materials or feedback may impact project timelines and deliverables. We reserve the right to refuse service to anyone for any reason at any time, particularly if we believe the project may violate laws, regulations, or ethical standards, or if we determine that we cannot meet your specific requirements effectively.
Pricing and Payment Terms
All prices for our services are quoted in Indian Rupees (INR) unless otherwise specified and are subject to change without prior notice. However, any price changes will not affect orders or service agreements that have already been confirmed and paid for. Payment terms will be clearly outlined in your service proposal or agreement, and unless otherwise agreed upon, payment is typically required in advance or according to the milestone schedule specified in your agreement. We accept payments through various methods including credit cards, debit cards, net banking, UPI, and digital wallets, all processed securely through our payment gateway partner, Razorpay. All payments are subject to Razorpay's terms and conditions, and by making a payment, you agree to comply with those terms as well. If payment is not received by the due date specified in your agreement, we reserve the right to suspend services, charge late payment fees, or terminate the agreement. You are responsible for all applicable taxes, duties, and government charges associated with your purchase of services, and these will be added to your invoice where applicable.
Refund and Cancellation Policy
Due to the nature of digital marketing and web development services, which involve significant time, effort, and resources invested from the start of a project, refunds are generally not available once work has commenced. However, we understand that circumstances may change, and we will consider refund requests on a case-by-case basis. If you wish to cancel your service agreement, you must provide written notice to us via email. Cancellation requests will be evaluated based on the stage of project completion, resources already allocated, and work already performed. For projects cancelled before any work has begun, you may be eligible for a full refund minus any administrative fees. For projects cancelled after work has commenced, refunds will be calculated based on the percentage of work completed and may be subject to a cancellation fee. Any refund approved will be processed within 7-10 business days and will be credited back to the original payment method used for the transaction. For detailed information about our refund and cancellation policies, please refer to our separate Refund and Cancellation Policy document.
Intellectual Property Rights
All content on the FirstAds Digital website, including but not limited to text, graphics, logos, images, videos, audio clips, software, code, and the overall design and functionality of the website, is the exclusive property of FirstAds Digital or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written permission. Upon full payment for services rendered, you will own the final deliverables created specifically for your project, such as website designs, marketing materials, and content created as part of your engagement. However, FirstAds Digital retains ownership of all methodologies, processes, tools, templates, and pre-existing intellectual property used in the creation of your deliverables. We also reserve the right to showcase your project in our portfolio and marketing materials unless you specifically request otherwise in writing. Any feedback, suggestions, ideas, or other information you provide to us regarding our services becomes our property and may be used by us for any purpose without compensation or attribution to you.
Client Responsibilities and Obligations
As a client of FirstAds Digital, you have certain responsibilities to ensure the successful completion of your project. You agree to provide accurate, complete, and timely information, materials, and resources necessary for us to perform the services, including but not limited to brand guidelines, content, images, access credentials, and feedback on deliverables. You are responsible for ensuring that all content, materials, and information you provide to us do not infringe upon any third-party rights, including copyrights, trademarks, patents, or privacy rights, and you indemnify us against any claims arising from such infringement. You must review all deliverables promptly and provide feedback within the timeframe specified in your service agreement, as delays in feedback may impact project timelines. You are responsible for maintaining regular backups of your website and data, as we are not liable for any data loss that may occur. You agree to use our services and any deliverables provided in compliance with all applicable laws and regulations, and you will not use our services for any illegal, fraudulent, or malicious purposes.
Service Performance and Guarantees
While we strive to deliver high-quality services and achieve optimal results for our clients, we cannot guarantee specific outcomes such as search engine rankings, website traffic volumes, conversion rates, or return on investment (ROI) from digital marketing campaigns. The success of digital marketing efforts depends on numerous factors, many of which are beyond our control, including market conditions, competition, algorithm changes by search engines and social media platforms, user behavior, and the quality and relevance of your products or services. We commit to using industry best practices, staying current with the latest digital marketing trends and techniques, and applying our expertise and experience to achieve the best possible results for your business. However, results may vary, and past performance or results achieved for other clients are not indicative of future results. We make reasonable efforts to ensure our services are available without interruption, but we do not guarantee uninterrupted or error-free operation of our services or your website, and we are not liable for any downtime, technical issues, or service interruptions beyond our reasonable control.
Third-Party Services and Links
In providing our services, we may utilize or integrate various third-party tools, platforms, and services such as analytics tools, social media platforms, advertising networks, content management systems, hosting providers, and payment processors like Razorpay. Your use of these third-party services is subject to their respective terms of service and privacy policies, and we encourage you to review those terms carefully. We are not responsible for the performance, availability, content, or practices of any third-party services, and we disclaim all liability for any issues, damages, or losses arising from your use of such services. Our website may contain links to third-party websites that are not owned or controlled by FirstAds Digital. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. By using our website, you acknowledge and agree that we shall not be liable for any damages or losses caused by or in connection with your use of any third-party websites or services.
Confidentiality and Non-Disclosure
During the course of our engagement, both parties may have access to confidential information belonging to the other party. Confidential information includes but is not limited to business strategies, financial information, customer data, proprietary processes, trade secrets, and any information marked as confidential or that would reasonably be considered confidential given the nature of the information and circumstances of disclosure. Both parties agree to maintain the confidentiality of such information, use it only for the purposes of performing under the service agreement, and not disclose it to any third parties without prior written consent, except as required by law or to employees, contractors, or professional advisors who have a legitimate need to know and are bound by confidentiality obligations. This confidentiality obligation survives the termination of our service agreement and continues for a period of three years thereafter. However, confidential information does not include information that is publicly available through no breach of this agreement, was already known to the receiving party prior to disclosure, is independently developed by the receiving party without use of the confidential information, or is rightfully obtained from a third party without breach of any confidentiality obligation.
Limitation of Liability
To the fullest extent permitted by applicable law, FirstAds Digital, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use our services, any conduct or content of any third party on our services, any content obtained from our services, or unauthorized access, use, or alteration of your transmissions or content. In no event shall our aggregate liability for all claims relating to our services exceed the amount you paid to us for services in the twelve months preceding the claim, or if no payments have been made, one hundred US dollars. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you. You acknowledge that the prices we charge for our services reflect these limitations of liability and that these limitations are an essential basis of the bargain between us.
Indemnification
You agree to defend, indemnify, and hold harmless FirstAds Digital, its affiliates, and their respective directors, officers, employees, agents, contractors, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses including but not limited to attorney's fees and legal costs arising from your use of our services, your violation of these Terms and Conditions, your violation of any third-party rights including intellectual property rights or privacy rights, any content or materials you provide to us that infringe upon third-party rights, any breach of your representations and warranties, or any harmful or illegal act committed by you in connection with our services. This indemnification obligation survives the termination of your relationship with FirstAds Digital and your use of our services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. To the fullest extent permitted by law, FirstAds Digital disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, and accuracy of information. We do not warrant that our services will meet your requirements, be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that our services or the servers that make them available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use, accuracy, reliability, or results of the use of materials on our website or in our services, or on any websites linked to our site. You acknowledge that your use of our services is at your sole risk, and you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of our services.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to your breach of these Terms and Conditions, non-payment of fees, fraudulent or illegal activity, violation of intellectual property rights, or behavior that we deem inappropriate or harmful to our business, other clients, or third parties. Upon termination, your right to use our services will immediately cease, and you must cease all use of our services and delete any materials downloaded or obtained from our services. You may terminate your service agreement with us by providing written notice in accordance with the terms specified in your service agreement. Termination does not relieve you of your obligation to pay any outstanding fees owed to us, and we reserve the right to pursue collection of such fees. The provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, confidentiality obligations, and dispute resolution provisions.
Dispute Resolution and Governing Law
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms and Conditions or our services shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty days, the parties agree to attempt mediation before a mutually agreed-upon mediator. If mediation is unsuccessful, any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in Gurugram, Haryana, India, and you hereby consent to the personal jurisdiction and venue of such courts. You waive any objection to jurisdiction or venue in such courts and agree that service of process may be made by certified or registered mail or any other method permitted by law.
Force Majeure
FirstAds Digital shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions or any service agreement if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions or restrictions, strikes or labor disputes, epidemics or pandemics, power failures, internet or telecommunications failures, hacker attacks, or any other unforeseen events that make performance commercially impracticable. In the event of a force majeure, we will make reasonable efforts to notify you of the situation and will resume performance as soon as reasonably practicable after the force majeure event has ceased. If a force majeure event continues for more than thirty days, either party may terminate the affected service agreement without liability, except for obligations already incurred.
Modifications to Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion to reflect changes in our services, legal requirements, business practices, or for any other reason we deem necessary. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised Terms and Conditions on our website. For material changes that significantly affect your rights or obligations, we will make reasonable efforts to notify you by email or through a prominent notice on our website. Your continued use of our services after any such modifications constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the modified terms, you must stop using our services and notify us of your decision to terminate your service agreement. We recommend that you review these Terms and Conditions periodically to stay informed of any updates.
Severability and Waiver
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms and Conditions. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, any service-specific terms, and any service agreement or proposal you accept, constitute the entire agreement between you and FirstAds Digital regarding your use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. Any additional or different terms proposed by you are expressly rejected unless we agree to them in a separate written agreement signed by an authorized representative of FirstAds Digital.
